Monday, 14 December 2015

HM Treasury Information on Help to Buy ISAs

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Armed Forces Information on applying for British Citizenship

Looking for Armed Forces Information on applying for 
British Citizenship?
Use this link to the Army Families federation website:
If you need further information please contact the HIVE

Monday, 7 December 2015

Reading Force for Service Families

Click on image to enlarge

Click HERE to view latest Reading Force newsletter

Tuesday, 13 October 2015

The Quest Resettlement App is now available to download Quest App Key Features:

  • Push notifications sent to registered users, whenever a relevant role or training course goes live on the site
  • Search jobs and courses by key words, location, company name
  • View the descriptions and company websites without leaving the application 
  • Apply for jobs directly from your mobile/tablet
  • Create alerts to receive daily emails about Jobs and/or courses matching your criteria
Please click on the relevant button to get the app
Available on iPhone / iPadOr on Android Devices
Click the image to go to the app storeClick the image to go to the app store

Friday, 9 October 2015

Samaritans Free To Call Service

U105 PRESENTER Carolyn Stewart has opened a new 
Operations Room in the Bangor and North Down Branch 
of Samaritans.
Samaritans has had a presence in Bangor for over 40 years 
and the building at 92 Dufferin Avenue has recently 
undergone substantial refurbishment to the hub of 
where volunteers take their calls on the
telephone, by text, email and face to face.
In opening the refurbishment Carolyn said, 
“I am delighted to have been asked to open this 
new refurbished Operations Room at Bangor and North 
Down Samaritans.  Everyone struggles at some
point, or feels overwhelmed by what’s happening in 
their lives and it can be difficult to talk, even to people 
you feel close to.
“Therefore it’s good to know that Samaritans volunteers 
are here to listen, round the clock, every day of the year, 
to help people work through their problems.”
Director of Samaritans Bangor, Deirdre Walsh, took the 
opportunity to announce Samaritans Free to Call 
service, 116 123 which was launched on September 22. 
She stated, “Already, in the one week since Freecall was 
launched, calls to our branches have increased
substantially and this illustrates the extent to which 
cost is a constraint to vulnerable people facing financial 
and other hardships.
“Those people can now reach us even when they 
can’t afford the cost of a call or have run out of minutes 
or credit on their phone and the call won’t appear on 
a phone bill.
“This is a huge step forward in ensuring that anyone 
struggling can access our services. And that is why these 
refurbishments are so important to us. It is important 
that our 58 volunteers have appropriate
and up-to-date premises, facilities and equipment 
to allow us to support our callers and also to help us to 
attract and retain new volunteers so that 
we can reach an even greater number of people.”
Deirdre thanked North Down Cycling Club for their 
generous donation which contributed substantially to 
the cost of the refurbishment and she
also thanked the 60 volunteers in the Bangor and 
North Down branch for their commitment to 
supporting those in need of emotional support
and who between them answered close to 
17,000 calls in 2014.
Samaritans is available round the clock, every single 
day of the year. It provides a safe place for anyone 
struggling to cope, whoever they are, however they 
are feeling and whatever life has done to them.
Please call 116 123, email, 
text 07725 90 90 90
or visit to find details of the 
nearest branch.

Thursday, 8 October 2015

Information for SFA Occupants: Utility Bill Management

Click on image to enlarge

RBL CivvyStreet - New Website

CivvyStreet aims to provide support and mentoring for all those recently leaving, or about to leave, the forces who are looking for employment opportunities and a chance to redeploy the skills learned while serving.

CivvyStreet is for anyone who has served in the UK Armed Services (regular or reserves). It is also for their widows, widowers, partners and dependants. Anyone with an Armed Services connection can apply to become a registered and approved member of CivvyStreet. Membership is validated against Armed Services number and branch.

Visit the new CivvyStreet website:

Tuesday, 6 October 2015

JSHAO Civilian Housing Advice - Information Handout Index

The Information Handouts listed below are available for download and printing on the JSHAO web pages via They are held as PDF documents and of multiple pages.  Visit for direct access to the list or alternatively use the search engine and type JSHAO from where you can access the contents.

JSHAO/01 Housing Options
JSHAO/02 Occupation of Service Family Accommodation
 • Discharge from Service
 • Marital Breakdown
 • Notice to Vacate and Irregular Occupancy
JSHAO/03 Forces Help to Buy
JSHAO/04 House Purchase
 • Applying for a Mortgage
 • Problems Getting a Mortgage
 • Buy-to-Let
 • Buying at Auction
 • Finding a Solicitor
JSHAO/05 Affordable Home Ownership Schemes - England
 • Help to Buy: UK Mortgage Guarantee
 • Help to Buy: Equity Loan
 • Help to Buy: NewBuy
 • Shared Ownership

 • Help to Buy Agents
JSHAO/06 Affordable Home Ownership Schemes – Wales
 • Help to Buy: UK Mortgage Guarantee
 • Help to Buy: Shared Equity Loan
 • Homebuy
 • Homes Within Reach Shared Equity
 • Rent First
JSHAO/07 Affordable Home Ownership Schemes – Northern Ireland
 • Help to Buy: UK Mortgage Guarantee
 • Co-ownership
JSHAO/08 Housing Options in Scotland
JSHAO/09 Social Housing
 • Applying for Social Housing
 • Local Connection
 • Housing Associations
 • Choice Based Lettings
 • Social Housing in Scotland
JSHAO/10 MOD Referral Scheme
JSHAO/12 Private Rental
JSHAO/13 Choosing a Financial Advisor
JSHAO/14 Removals
JSHAO/15 Understanding Council Tax
JSHAO/16 Citizenship and Housing Need
JSHAO/17 Organisations Providing Accommodation Support and
Advice to Armed Forces Personnel and Veterans
JSHAO/18 Local Authorities in London
JSHAO/19 Local Authorities in the South East of England
JSHAO/20 Local Authorities in the South West of England
JSHAO/21 Local Authorities in the West Midlands of England
JSHAO/22 Local Authorities in the East Midlands
JSHAO/23 Local Authorities in the East of England
JSHAO/24 Local Authorities in Yorkshire and Humberside
JSHAO/25 Local Authorities in the North West of England
JSHAO/26 Local Authorities in the North East of England
JSHAO/27 Local Authorities in Wales
JSHAO/28 Local Authorities in Northern Ireland

Information extracted from the Oct 2015 issue of JSHAO Housing Matters Magazine

Thursday, 1 October 2015

Tuesday, 29 September 2015

Joint Casualty and Compassionate Centre (JCCC) YouTube Film and Mobile Phone App

Click on image to watch the JCCC film
The Joint Casualty and Compassionate Centre (JCCC) has launched a new mobile app and briefing films to help service personnel and their families access their services.

When families experience incidents at home while loved ones are serving overseas it is very important that everyone is aware of the process in place that can facilitate their immediate return home.

This short Families Brief is to explain the role the JCCC undertakes 24 hours a day, 7 days a week, 365 days a year to help families when incidents occur involving service personnel or someone at home.

To watch the film 'Joint Compassionate and Casualty Centre Families Brief' on YouTube, please clickHERE

Friday, 25 September 2015

Tuesday, 15 September 2015

BFPO - Enduring Free Mail Service Extended from 1 Sept 2015

In response to feedback received from personnel, the MOD has taken the step to extend its Enduring Families Free Mail Service (EFFMS) from 1 September 2015.

It will allow a further 1,200 personnel serving on joint operations on land, sea, and air to benefit from the opportunity to receive letters and parcels from their family and friends for free.

The EFFMS is delivered by the British Forces Post Office (BFPO) in conjunction with Royal Mail, and allows family and friends to send letters and items roughly the size of a shoe box and weighing up to 2kg from one of the 11,500 post offices throughout the UK to Defence personnel around the world.

See full details at this link:

Note: Postal charges apply for parcels to certain areas. Download the App to your tablet or
smart phone to see details: 


Android-Google Play:

To view the BFPO Information App leaflet, please click HERE

Monday, 10 August 2015


THE summer may not have brought the hot weather expected for this time of year but that’s no reason to stay cooped up in doors and not enjoy some of the many award winning beaches that are available all around Northern Ireland.

Check out what NI has to offer HERE

Wednesday, 5 August 2015

Tuesday, 30 June 2015

Help for Heroes 'Hidden Wounds' Psychological Wellbeing Service

Our Hidden Wounds psychological wellbeing service can arm Veterans, their families and the families of those currently serving with the skills to understand and manage these emotions. 

Free and confidential support is accessible by phone, Skype or face to face in Wiltshire and Yorkshire . Please visit or get in touch with the team to find out more.

Wednesday, 24 June 2015

JSHAO - Joint Service Housing Advice Office

JSHAO (Joint Service Housing Advice Office) 

Mil 94222 7574Civ 01252 787574

Joint Service Housing Advice Office
Montgomery House
Hammersley Barracks
Queen’s Avenue
GU11 2J

Thursday, 18 June 2015

CarillionAmey Guidance on Licence to Occupy Insurance

When moving in to your SFA you need to arrange your own home liability insurance cover – of at least £20,000. 

The Services Insurance and Investment Advisory Panel (SIIAP) at provides details of insurance providers who can ensure that you have the necessary ‘Licence to Occupy’ SFA cover. 

See page 7 of your guide to SFA.

Monday, 18 May 2015

CarillionAmey Service Accommodation Walk-Away Cleaning & Gardening Scheme Information

Please click on each image to enlarge it.

For further information visit the CarillionAmey website:

Wednesday, 8 April 2015

Wednesday, 1 April 2015

Support Services for Military and Defence Personnel and Their Families
Find out about British Forces Post Office services, how to address mail, BFPO numbers, e-blueys and free mail.

A complete overview of Cyprus and its UK bases, a guide to the island and employment opportunities for civilian UK dependants.

Find out about RAF Akrotiri, accommodation, medical facilities, schools, amenities and recreation.

Medical facilities, education, amenities and recreation options for families posted to Episkopi Station.

Accommodation, medical facilities, education, amenities and recreation for postings to Troodos Station in Cyprus.

Accommodation, medical and recreational facilities, education and other amenities at the UN Force headquarters in Cyprus.
British forces in the South Atlantic, information on the islands, accommodation and facilities for personnel and their families

The Career Transition Partnership is there to help ex-service people to find a new civilian career or job and help employers to recruit the best.
The Children's Education Advisory Service (CEAS) provides expert and impartial advice about the education of service children.

A guide to civilian housing schemes, temporary and transit accommodation and homelessness.
Services and facilities providing treatment and support for wounded, sick and injured service personnel.

Providing support for defence staff on NATO and European Union Military Staff (EUMS) postings.

The Career Transition Partnership helps people leaving the services to find new careers and jobs, along with a range of further support services.

British armed forces casualty administration and notification.

There is strong commitment to maintaining the overall health and wellbeing of service personnel - even after they have left the services.

MODCARE, supports small, non-national charities: find out how to nominate a charity, donate to MODCARE or take part in fundraising.

Mental health support and advice facilities for service personnel, reservists, veterans and service families.

A financial awareness website for Service personnel and their families.
DBS NSV provides national security vetting to the 3 Armed Services and other customers across the public sector.

Details of service pension and services managed by Veterans UK.

The benefits of recruiting people who have served in the Armed Forces and services offered by the Career Transition Partnership.

Requests for access to personal data held by the Ministry of Defence.

A guide for service families about applying for, maintaining, moving in and out of and living in service family accommodation in the United Kingdom.

Find out about legacy health, recognition, return to civilian life, support from the voluntary sector, commemoration and payment schemes.

Sport and training programmes for wounded, injured and sick personnel from across the Armed Forces.

Guidance to defence personnel on using of social networking sites.